Police chief Earl Cook (pictured) said the incident upset him, so he visited the branch and managers apologized for it, saying they would investigate
According to the police department, the officer was standing in line at the restaurant on Duke Street in Alexandria when a female cook left the kitchen. She walked to the cashier and said, “You better pull me off the line, because I'm not serving that.” The cook gestured towards the officer. The two started laughing, and the officer walked out of the establishment.
Outraged, Alexandria Police Chief Earl Cook visited the Noodles & Company restaurant and asked to speak to management about the incident. Chief Cook stated that the managers apologized for the incident, and promised to launch an internal investigation into the matter.
He stated, "Well your first response as a police officer is anger. These are very difficult times right now with our relations with everyone, and to have one of my officers treated in that manner unnecessarily – your first response is anger, then you calm down a bit."
According to Chief Cook, the restaurant’s management later revealed that the officer’s account of the incident was exactly what had happened.
Noodles & Company released a statement about the incident. It read:
Pete Feltham, Alexandria Police Union Representative, stated that the department received full cooperation from the restaurant following the incident. The restaurant also agreed to put signs on their doors in support of blue lives.
"We hope that the business is not judged by the actions of a couple of individuals," he said.